Shipping Policy

Last Updated: February 8, 2026

Introduction

Indibz is a technology platform that enables independent sellers to create and manage their own online stores. Indibz does not ship products, store inventory, or act as a logistics provider. Indibz is not a party to any transaction between buyers and sellers. All shipping arrangements, including processing and delivery, are handled directly by the respective seller.

Shipping Coverage

Shipping locations and coverage are determined by each seller. Buyers should confirm shipping availability, costs, and timelines directly with the seller before completing a transaction.

Order Processing Time

Order processing times are set by individual sellers. Buyers and sellers are responsible for agreeing on preparation and dispatch timelines directly with each other.

Shipping Time and Delivery

Delivery times vary depending on the seller, shipping method, and destination. Any estimated delivery timelines are provided by the seller and are not controlled, guaranteed, or enforced by Indibz.

Shipping Charges

Shipping charges are determined by the seller. Buyers should confirm shipping costs and payment arrangements directly with the seller before completing any transaction.

Tracking Orders

Tracking information, if available, will be provided by the seller. Buyers should request tracking details directly from the seller once the item has been shipped.

Lost or Damaged Packages

All shipping responsibilities, including lost, delayed, or damaged packages, are handled directly between the buyer, seller, and the shipping provider. Indibz is not responsible for shipping issues, claims, refunds, replacements, or disputes arising from delivery.

Platform Responsibility

Indibz only provides the technology platform for sellers to operate their stores. Indibz does not control shipping policies, pricing, delivery timelines, or logistics operations of any seller. Buyers are advised to review seller-specific shipping policies before placing an order.

Contact Information

For any questions about our Shipping Policy, please Contact Us at support@indibz.com.